What does Austin's boil water order mean for you?

October 22, 2018
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When it rains it pours! Austin Water has issued a BOIL WATER NOTICE 10.22.18 due to flood waters having so much mud, silt and debris in it. The water treatment system can't keep up, and is being stabilized. This could take several days. KEEP BOILING OR USING BOTTLED WATER UNTIL NOTICE IS LIFTED! For questions or concerns, please contact 3-1-1. Map of the Austin Water Service area 

Bottle water donations needed:

Monday 11:30am: Austin Humane Society is asking for donations of bottled water! They are using ony bottled water, or water they are able to boil until further notice. They use around 50 gallons a day to take care of the furbabies. Clean water containers, empty containers gallon size or larger are needed too. All donations can be dropped off at the Austin Humane society 124 W. Anerson Lane over the next few days. Monetary donations are also being accepted to offset the unexpected cost of purchasing safe water for the animals. Those gifts can be made online here

AUSTIN WATER TIPS & DETAILS ON BOIL ORDER: 

DO NOT DRINK, COOK OR USE ICE FROM TAP WATER!!!!

YOU MUST BOIL THE TAP WATER BRINGING IT TO A ROLLING BOIL AT LEAST 3 MINUTES (RIGHT FROM ATX WATER FOR BOILING TIME) LET IT COOL BEFORE USING ... OR BUY BOTTLED WATER!

Examples of when to use BOILED / BOTTLED WATER:  

  • water for pets.
  • drinking (coffee)
  • making ice,
  • brushing teeth
  • washing dishes - you can use hot soapy water, but rinse the dishes in boiled water
  • food preparation

Lots more here

Boiling kills harmful bacteria and other organisms in the water that may cause illness. You should throw away ice made during the time the notice was issued. Freezing does NOT KILL bacteria!

IS THE WATER SAFE FOR WASHING DISHES, LAUNDRY, AND BATHING?

  • The water is safe for washing dishes, but you should use hot, soapy water and rinse dishes in boiled water.
  • There are no restrictions on doing laundry.
  • The water is also safe for bathing.
  • You are asked to please reduce the amount of water you use. Take shorter showers. Hold off or do limited laundry to help w/ the usage of it.

What can customers do?

  • Reduce water use as much as possible to ensure adequate supply is available for basic needs, fire protection, public health and safety.
  • Boil water intended for consumption. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and for making ice should be boiled and cooled prior to consumption. The water should be brought to a vigorous, rolling boil for three minutes. In lieu of boiling water, you may use bottled water.
  • Businesses should not use drinking fountains or soda fountains that rely on tap water.
  • Schools are covering up public fountains. Asking parents, if you can, please have your kids bring water with them.
  • Please recycle any plastic bottle / containers and more! 

More info here: http://www.austintexas.gov/boilH2O

#BOILORDER #BOILWATERATX